Appendix State of Sales 50 Top Sales Teams Turn to Tech and Training Top teams are 2.3x more likely than underperformers to say they have benefited from real-time communication from team members through adoption of mobile app selling capabilities. Here we see the percentage who rate each of the following as a major benefit of adopting mobile app sales capabilities by performance. Percentage Sales Teams Who Have Experienced a Major Benefit Across the Following High Performers vs. from Adopting Mobile App Selling Capabilities by Performance* Underperformers 75% 1.6x 64% more likely to experience a Access to data from anywhere 47% major benefit 70% 1.8x 57% Real-time communications with customers more likely to experience a 40% major benefit 73% 2x 56% more likely to experience a Selling from anywhere 36% major benefit 65% 2.1x 50% more likely to experience a Faster selling 31% major benefit 63% 2.3x 54% more likely to experience a Real-time communications with team members 28% major benefit High performers Moderate performers Underperformers * Data reported is out of a base of respondents whose sales organization uses a mobile sales app. Salesforce Research

State of Sales Report: Salesforce - Page 51 State of Sales Report: Salesforce Page 50 Page 52